Competitive pressures and demands for higher efficiency at lower costs continue to be the primary challenges for solid waste service providers. In addition, the growing national trend toward privatization requires that the public sector be competitive with private sector delivery of solid waste services. We apply our operations and performance enhancement expertise to assist the public sector in remaining competitive in the marketplace.

While specific challenges differ between communities, the underlying issues are often the same: increasing costs, growing customer demand, and optimizing efficiencies. R. W. Beck works with communities to determine if their costs and service levels are competitive with the private sector, as well as other publicly operated systems. We help our clients optimize the performance of public sector utilities to manage costs and ensure service levels remain high. Moreover, our projects have assisted numerous solid waste departments reduce operating costs while actually improving customer satisfaction.

Aiding in the transition to service excellence, our experienced team successfully implements a strategic approach to optimizing efficiency and implementing change to improve performance. We help reach our clients' long-term goals through gauging operational efficiency and benchmarking performance against other service programs.

Contact:
Steve Gates
Senior Vice President
PH 508.935.1884
email